본문 바로가기

Privacy Policy

"KOREA KOSO Co., Ltd."(the “Company”) values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection. Through this Privacy Policy, the Company explains how and for what purposes the personal information you provide is used, and what measures are taken to protect it.
Any amendments to this Privacy Policy will be announced through notices on our website or individual notifications.

Effective Date: September 1, 2026

Personal Information We Collect

The Company collects the following personal information for consultations, service applications, and similar purposes.
Information collected
Company name, contact number, email address, end user, region, and cookies.

Method of collection
Online inquiries.

Purposes of Collecting and Using Personal Information

The Company uses the personal information collected for the following purposes:
Online inquiries
- Receiving and responding to inquiries.

Retention and Use Period of Personal Information

In principle, personal information is destroyed without delay once the purposes for which it was collected and used have been fulfilled. However, where retention is required by applicable laws and regulations, the Company retains user information for the period prescribed by those laws and regulations, as set out below.
- Information retained: Company name, contact number, and email address
- Reason for retention: Basic information necessary for responding to online inquiries
- Retention period: Until all follow-up responses to the online inquiry have been completed

Procedures and Methods for Destroying Personal Information

In principle, the Company destroys personal information without delay once the purposes for which it was collected and used have been fulfilled.
The procedures and methods for destruction are as follows.
Destruction procedures
After its purpose has been fulfilled, information submitted by users when making inquiries or similar requests is transferred to a separate database, or to a separate filing cabinet in the case of paper documents. It is then retained for a specified period in accordance with internal policies and applicable laws and regulations before being destroyed. Please refer to the “Retention and Use Period of Personal Information” section.
Personal information transferred to a separate database is not used for any purpose other than retention, except as required by law.

Destruction methods
- Personal information stored in electronic files is deleted using technical methods that prevent the records from being recovered.

Disclosure of Personal Information

In principle, the Company does not disclose users’ personal information to external parties. Exceptions apply in the following circumstances:
- Where users have given their prior consent.
- Where disclosure is required by law, or where an investigative authority requests the information for investigative purposes in accordance with legally prescribed procedures and methods.

Outsourcing of Personal Information Processing

The Company outsources the following operations to an external service provider to deliver its services.
- Service provider: Threeway Co., Ltd.
- Outsourced activities: Website and system management

Rights and Obligations of Data Subjects and Legal Representatives, and How to Exercise Them

Data subjects may exercise the following rights regarding the protection of their personal information at any time by contacting the Company.
Customer service department: Customer Support Department

1. Request access to personal information.
2. Request correction of errors or inaccuracies.
3. Request deletion of personal information.
4. Request suspension of the processing of personal information.
※ For children under the age of 14, their legal representatives have the right to access or correct the child’s personal information and to withdraw consent to its collection and use.

Installation, Operation, and Rejection of Automatic Data Collection Tools

The Company uses cookies and similar tools that store and retrieve your information from time to time. A cookie is a small text file sent to your browser by the server used to operate the Company’s website and stored on your computer’s hard drive. The Company uses cookies for the following purposes.
What are cookies?
Cookies are small text files sent to a user’s browser by the server used to operate a website and stored on the user’s computer.

Purposes of using cookies and similar tools
Cookies store users’ preferences and settings to provide a faster browsing experience and help improve services for greater convenience. This allows users to access and use our services more easily.

How to reject cookies
Users have the right to choose whether to allow cookies. By adjusting their web browser settings, users can allow all cookies, receive a prompt whenever a cookie is stored, or reject all cookies. However, rejecting cookies may make browsing less convenient and may cause difficulties when using certain services that require login.

Examples of browser settings
1. Internet Explorer: Tools menu at the top of the browser > Internet Options > Privacy > Settings 2. Chrome: Settings menu on the right side of the browser > Show advanced settings at the bottom of the page > Content settings under Privacy > Cookies

Inquiries and Complaints Regarding Personal Information

The Company has designated the following department and persons responsible for personal information protection to safeguard customers’ personal information and handle related complaints.
Customer service department: Customer Support Department
Telephone : 82-2-539-9011
E-mail : kosokor@kosokor.co.kr

Persons responsible for personal information protection : IKEGAYA YUICHI, IKEGAYA TAKASHI
Telephone : 82-2-539-9011
E-mail : kosokor@kosokor.co.kr

You may report any concerns or complaints regarding personal information protection arising from your use of the Company’s services to the persons responsible for personal information protection or the relevant department. The Company will provide prompt and thorough responses to users’ reports.
For further assistance or to report a personal information infringement, please contact one of the following organizations:
1. Personal Information Infringement Report Center
- Website: privacy.kisa.or.kr
- Telephone: 118 (no area code required)

2. Cyber Investigation Division, Supreme Prosecutors’ Office
- Website: www.spo.go.kr
- Telephone: 1301 (no area code required)

3. Electronic Cybercrime Report & Management System (ECRM)
- Website: police.go.kr
- Telephone: 182 (no area code required)